Privacy Policy
Last updated: May 14, 2025
1. What This Policy Covers
This Privacy Policy explains how
Cache Media Works
(“we,” “us,” or “our”) collects, uses, and shares information when you visit our website or use our services (collectively, the “Services”). It also tells you about your choices and rights.
2. Information We Collect
Contact Details: When you sign up or submit an inquiry, we collect your name, email address, phone number, and company name.Payment Information: If you buy a service, we collect billing details (card number, billing address)—we do not store full card data ourselves; our payment processor handles it.Usage Data: We may record which pages you visit on our website, how often, and for how long, using standard tools (like Google Analytics).Uploaded Materials: Any videos, images, or documents you send us to produce your project.
Example:
If you fill out our “Request a Quote” form, we’ll know your name, email, phone, and what service you’re interested in.
3. How We Use Your Information
To Provide Services: We use your contact and uploaded materials to plan shoots, edit video, and deliver your final product.To Communicate: We email or text updates, invoices, and reminders (e.g., “Your draft video is ready for review”).To Improve Our Website: We look at usage data to see which pages or blog posts are most popular so we can make the site better.To Send Marketing: With your permission, we may send occasional promotional offers or newsletters (e.g., “20% off Valentine’s Day video packages!”). You can opt out at any time.
4. How We Share Your Information
Service Providers: We may share your billing details with our payment processor and your contact info with platforms we use for email or SMS (e.g., Twilio for appointment reminders).Legal Requirements: If a court or government agency requires it, we may share data to comply with the law (for example, a subpoena).Business Transfers: If Cache Media Works merges or is sold, your info may be transferred—but you’ll be notified.
We
do not
sell your personal data to third parties.
5. Cookies and Tracking
Our website uses cookies—small files stored on your device—to remember your preferences and track site usage. You can disable cookies in your browser settings, but some parts of the site may not work smoothly without them.
6. Your Choices & Rights
Access & Update: You can email us at [email protected] to see what personal info we hold or to correct it.Opting Out: To stop marketing emails or texts, click the “Unsubscribe” link in any email or reply “STOP” to a text.Delete Your Data: You can request us to delete your personal data—note that we may need to keep certain details for legal or tax reasons.
7. Data Security
We use industry-standard measures (like encrypted connections) to protect your information. While no system is perfect, we work hard to keep your data safe.
8. Children’s Privacy
Our Services are intended for adults and businesses. We do not knowingly collect data from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we’ll post the revised date at the top. If changes are significant, we’ll let you know by email or a site notice.
10. How to Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact us:
Cache Media Works
423 W Ivanhoe Rd, Ste 65
Kearny, AZ 85137
Phone: (702) 953-0471
Email: